1 Introduction
wj777 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who registers on or interacts with the wj777 platform at wj777.today. This Privacy Policy ("Policy") sets out in full detail how we collect personal information, the purposes for which that information is processed, the legal grounds on which we rely, how long we retain data, the third parties we may share data with, and the rights available to you as a data subject.
This Policy applies to all processing activities carried out by wj777 in connection with the platform, including account registration, deposit and withdrawal processing, game participation, customer support interactions, and marketing communications. It applies equally to players accessing the platform via desktop browsers, mobile browsers, and any wj777 mobile-optimised interface.
By registering a wj777 account or continuing to use the platform, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described in this Policy, you should discontinue use of the platform and contact our support team to close your account.
2 Data Controller
The data controller responsible for personal information processed on the wj777 platform is the operating entity that owns and manages wj777.today. As data controller, wj777 determines the purposes and means of processing your personal data. All data subject rights requests, privacy enquiries, and complaints should be directed to our designated privacy contact at:
Email: [email protected]
Subject Line: Privacy / Data Request
We aim to respond to all privacy-related correspondence within 30 calendar days of receipt. Complex requests may require additional time, in which case we will acknowledge receipt and provide an estimated response timeframe within the initial 30-day period.
3 Personal Data We Collect
wj777 collects personal data through several means — information you provide directly during registration and KYC, information generated automatically through your use of the platform, and information obtained from third-party service providers in the course of payment processing or fraud prevention. The categories of data we collect are set out below.
3.1 Registration Data
When you create a wj777 account, we collect:
- Full legal name as it appears on your government-issued identity document;
- Date of birth (used to verify that you are 21 years of age or older);
- Pakistani mobile number (used as your primary account identifier and for OTP verification);
- Username and encrypted password;
- Residential address (city, province, postcode);
- Email address, where provided.
3.2 KYC & Identity Verification Data
Before processing any withdrawal, wj777 requires identity verification. At this stage we may collect:
- Copies of government-issued photo identification (CNIC, passport, or driving licence);
- Proof of address documentation (utility bill, bank statement);
- Selfie or liveness verification image for facial comparison purposes;
- Payment method verification documents (screenshot of JazzCash or EasyPaisa account, bank account statement).
3.3 Transaction Data
We maintain records of all financial transactions on your wj777 account, including:
- Deposit amounts, timestamps, and payment method used;
- Withdrawal requests, amounts, destination accounts, and processing status;
- Bonus credits and the wagering activity applied to satisfy bonus conditions;
- Account balance history.
3.4 Gaming and Betting Activity Data
- All bets placed, game sessions participated in, stakes wagered, and outcomes;
- Sports betting selections, odds accepted, and markets accessed;
- Session durations, game preferences, and responsible gaming tool interactions.
3.5 Technical and Device Data
Collected automatically when you access the platform:
| Data Type | Examples | Purpose |
|---|---|---|
| IP Address | IPv4 / IPv6 address | Security, fraud detection, geolocation |
| Device Information | Device model, OS version, screen resolution | Platform optimisation, fraud prevention |
| Browser Data | Browser type, version, language settings | Session management, compatibility |
| Session Data | Login timestamps, page views, click paths | Security audit trail, UX improvement |
| Cookie Data | Session tokens, preference cookies | Authentication, personalisation |
3.6 Customer Support Data
When you contact wj777 support via live chat, email, or any other channel, we retain records of the communication — including the content of messages, attachments, and any account actions taken in response — for quality assurance, training, and dispute resolution purposes.
4 How We Use Your Personal Data
wj777 uses your personal data for the following purposes:
- Account creation and management: To register your wj777 account, authenticate your identity at login, and manage your account settings and preferences;
- Payment processing: To process deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency channels, and to verify and execute withdrawal requests in PKR;
- KYC and age verification: To confirm that you are 21 years of age or older and to verify your identity before processing withdrawals, as required by our operational standards;
- Game provision: To deliver casino games, live dealer tables, slot titles, crash games, and the sports betting sportsbook to your account;
- Bonus administration: To credit, track, and settle promotional bonuses in accordance with the applicable promotion terms;
- Fraud and AML compliance: To detect, investigate, and prevent fraudulent activity, money laundering, and other financial crimes;
- Responsible gaming: To monitor gaming patterns that may indicate problematic behaviour and to administer deposit limits, session controls, and self-exclusion requests;
- Customer support: To respond to your queries, resolve disputes, and provide technical assistance;
- Legal compliance: To comply with applicable laws, regulations, licensing obligations, and lawful requests from regulatory and law enforcement authorities;
- Platform improvement: To analyse usage data in aggregate or anonymised form to improve platform performance, user experience, and game offerings;
- Marketing communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications.
5 Legal Basis for Processing
wj777 relies on the following legal bases to process your personal data, consistent with internationally recognised data protection principles:
- Contractual necessity: Processing required to create and manage your account, process deposits and withdrawals, and deliver the gaming services you have requested;
- Legal obligation: Processing required to comply with KYC/AML obligations, age verification requirements, tax reporting, and responses to lawful authority requests;
- Legitimate interests: Processing required for fraud prevention, platform security, responsible gaming monitoring, and platform analytics, where our interests are not overridden by your data protection rights;
- Consent: Processing for direct marketing communications, where we will seek your consent and provide clear opt-out mechanisms at any time.
6 Cookies and Tracking Technologies
6.1 What Cookies We Use
wj777 uses the following categories of cookies on the platform:
- Strictly necessary cookies: Required for the platform to function — session authentication tokens, security cookies, and load balancing identifiers. These cannot be disabled without preventing you from using the platform;
- Functional cookies: Remember your preferences such as language, currency selection (PKR), and responsible gaming settings so you do not need to re-enter them on each visit;
- Analytics cookies: Used in aggregated, anonymised form to understand how players navigate the platform, which games are most popular, and where technical issues arise. No personally identifiable information is included in analytics reporting;
- Marketing cookies: Used only where you have provided consent, to personalise promotional offers displayed on the platform.
6.2 Managing Cookies
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair or prevent your ability to log in and use the wj777 platform. Disabling functional cookies will result in loss of preference settings between sessions.
7 Data Sharing and Disclosure
wj777 does not sell, rent, or trade your personal data to third parties under any circumstances. We share personal data only in the limited circumstances described below, and only with parties who are bound by appropriate data processing agreements or legal obligations:
- Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency payment infrastructure providers receive the minimum data necessary to process your transactions (typically account reference number and transaction amount);
- KYC verification providers: Third-party identity verification services may process your identity documents and selfie data on our behalf solely for the purpose of verifying your identity and age;
- Game software providers: Providers such as Evolution Gaming and Pragmatic Play Live receive session tokens and wagering data to deliver their games through the wj777 platform. These providers are prohibited from using your data for any purpose beyond game delivery;
- Fraud prevention and AML services: Specialised fraud and financial crime prevention platforms may process anonymised or pseudonymised behavioural data to identify unusual patterns;
- Regulatory and law enforcement authorities: We will disclose personal data to competent authorities where required by law, valid court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so;
- Professional advisors: Legal, audit, and compliance advisors acting under professional confidentiality obligations may access personal data in the course of specific engagements.
8 International Data Transfers
Some of the third-party service providers engaged by wj777 may process personal data in jurisdictions outside Pakistan. Where such transfers occur, wj777 ensures that appropriate safeguards are in place to protect your personal data in accordance with internationally recognised data protection standards. These safeguards may include contractual data processing agreements, standard contractual clauses, or reliance on the service provider's adherence to internationally recognised data protection frameworks.
wj777 does not transfer personal data internationally for any purpose beyond what is described in Section 7 of this Policy. If you have questions about international data transfers affecting your personal information, please contact us at [email protected].
9 Data Retention
wj777 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention obligations. Our general retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / regulatory compliance |
| KYC / identity documents | Duration of account + 5 years post-closure | AML / KYC legal obligation |
| Transaction records | Duration of account + 7 years post-closure | Financial record-keeping obligation |
| Gaming / betting history | Duration of account + 5 years post-closure | Dispute resolution, responsible gaming |
| Customer support records | 3 years from last interaction | Quality assurance, dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of lawful marketing basis |
| Session / device logs | 13 months rolling | Security audit, fraud detection |
Following expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.
10 Security Measures
wj777 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption applied to all data transmitted between your device and the wj777 platform;
- Encrypted storage for all sensitive personal data, including KYC documents and payment information, at rest;
- Two-factor authentication (2FA) available to all players and required for account recovery and high-value withdrawal approvals;
- Access control protocols ensuring that wj777 staff access personal data only on a strict need-to-know basis, with full audit logging of all data access events;
- Regular security testing including vulnerability scanning and penetration testing conducted by qualified security professionals;
- Incident response procedures ensuring that any personal data breach is identified, contained, assessed, and reported in accordance with applicable notification obligations within the required timeframes.
11 Your Data Protection Rights
As an individual whose personal data is processed by wj777, you hold the following rights, which you may exercise by contacting us at [email protected] with the subject line "Privacy / Data Request":
Right of Access
Request a copy of the personal data wj777 holds about you and information about how it is being processed.
Right of Rectification
Request correction of inaccurate or incomplete personal data held in your wj777 account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Right to Restrict Processing
Request that we limit processing of your data while a dispute or rectification request is being resolved.
Right to Data Portability
Receive a structured, machine-readable copy of the data you have provided to wj777, where technically feasible.
Right to Object
Object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes.
wj777 will respond to all data rights requests within 30 calendar days. We may need to verify your identity before actioning a request — this is a security measure to ensure we do not disclose data to unauthorised persons. Exercising your rights will not result in any adverse treatment of your account.
Please note that certain rights are subject to limitations. For example, the right to erasure cannot be exercised where retention is required by law (e.g., financial records subject to statutory retention obligations). We will explain any such limitations at the time of responding to your request.
12 Children and Minors
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made on such an account will be returned via the original payment method; any winnings generated will be voided.
If you are a parent or legal guardian and believe that a person under the age of 21 has registered or used a wj777 account, please contact us immediately at [email protected]. We will investigate promptly and take the appropriate action.
13 Marketing Communications
wj777 may send you promotional messages — including information about bonus offers, platform updates, new game launches, and PSL cricket betting promotions — where you have provided your consent to receive such communications during or after account registration.
You may withdraw your consent to receive marketing communications at any time by:
- Updating your notification preferences within your wj777 account settings;
- Contacting our support team via live chat or at [email protected] requesting to be removed from all marketing communications.
Withdrawal of marketing consent will be processed within 5 business days. Withdrawal of consent does not affect the lawfulness of any processing carried out on the basis of consent before its withdrawal. Operational communications — such as withdrawal confirmations, deposit receipts, security alerts, and KYC status notifications — are not marketing communications and will continue to be sent regardless of your marketing preference.
14 Updates to This Privacy Policy
wj777 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our operational practices, or the services we provide. The revised Policy will be published on this page with an updated "Last Updated" date.
Where changes to this Policy are material — meaning they affect the basis on which we process your personal data or reduce your privacy rights in any meaningful way — we will provide reasonable advance notice to active players via their registered contact details or through a prominent notice on the platform. Continued use of the wj777 platform after the effective date of any updated Policy constitutes your acceptance of the changes.
We recommend reviewing this Policy periodically. If you have questions about any change to this Policy, please contact us at [email protected] before continuing to use the platform.
15 Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by wj777, please contact our privacy team using the details below. We are committed to addressing all privacy-related enquiries in a timely, transparent, and respectful manner.
- Email: [email protected] — Subject Line: Privacy / Data Request
- Live Chat: Available 24/7 from within your logged-in wj777 account dashboard
- Response Commitment: All privacy requests acknowledged within 5 business days; full response within 30 calendar days
If you are dissatisfied with our response to a privacy complaint, you have the right to escalate your complaint to the appropriate data protection supervisory authority or dispute resolution body as specified in our licensing terms.